business office with icon of calculator and money checklist

The ITS Business Office manages the internal and external financial operations of URI’s Information Technology Services department. Responsibilities include budget oversight, payroll, contracts, monthly billing, and IT purchases and expenses. This office ensures smooth financial operations and compliance across all ITS-related business matters.

Get Help

For inquiries related to ITS finances, budgets, contracts, or other business matters, open a service request via the ITS Service Desk.

Executive Lead

Lidia Pierce

Technical Lead

Brian Chmielewski
bchmielewski@uri.edu

Support Team

ITS Administration
Business Office

Contract Review

Adobe Sign makes it easy for you to create, edit, collaborate, e-sign, and share PDFs, on any device.

Adobe Sign services is the electronic signature which speeds up the document signing process. Below, you’ll find answers to some of our most frequently asked questions.

URI Provides Access to the full suite for all faculty and staff. Students may access this service via lab computers both online and on computers located in various labs across departments.

Executive Lead

Robert Viens

Technical Lead

John Hawthorn
john.hawthorn@uri.edu

Support Team

ITS Community

About the Service:

Features

Adobe Sign provides a secure way to electronically obtain signatures, making it easier to record campus constituents acknowledgement of important documents requiring signature. With Adobe Sign you can easily send documents, request signatures, track and manage the signing process in one dashboard experience.

Adobe Acrobat is part of the creative cloud suite however the Adobe Sign digital signature solution is ancillary to the Adobe Cloud Suite. Adobe Sign is used to acquire a digital signature for important documents on the other hand Adobe Acrobat is used to create modify and edit PDF documents.

Access

Access is limited to only full time faculty and staff: to request access, either of the following will work: 1) submit an Incident Ticket through the ITS Help Desk for Adobe Sign requesting access, or 2) email John Hawthorn at john.hawthorn@uri.edu.

Support and Training

For all URI Senders and Administrators, training resources are provided at the time of onboarding. For all access to Adobe Sign Help and Training resources, go to https://helpx.adobe.com/support/sign.html. if you need assistance.

Get Help:

SEND DOCUMENTS FOR SIGNATURE WITH ADOBE ACROBAT SIGN
SET UP ROUTING FOR SIGNING ORDER
MANAGE AND TRACK AGREEMENTS SENT FOR SIGNATURE

 

ServiceNow is URI’s centralized platform for service management, designed to streamline workflows, manage service requests, and enhance the support experience for faculty, staff, and students. By providing a single point of access for submitting tickets, tracking progress, and accessing knowledge resources, ServiceNow ensures efficient resolution of IT-related issues and requests.

Executive Lead

Mike Motta

Technical Lead

Jennifer Hidalgo
jhidalgo@uri.edu

Support Team

ITS Administration

Need Help?

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Contact support to report a problem or submit a request for assistance. We’re here to help with service issues, outages, or general questions.

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