Getting Started

Welcome to URI and IT@URI! Here are the key resources and tools to help you get started on the right foot.

For Students

Everything you need to get hooked up with IT at URI.

Get Connected

For Faculty

From registration to key services, everything for new faculty members.

Get Going

For Staff

Get going with your essential IT elements for working at URI.

Get Essentials

Getting Help

Because all tech works perfectly always, here are the help resources you may need at URI.

Submit a ticket

We have a self-service ticket submission system. Please submit your ticket through our Service Portal. Use your SSO credentials to sign in and create a ticket.

Password

Our top issue is forgotten passwords – Click here for password reset help. The process will ask for some information and either submit a ticket for a callback or reset it for you.

Get Password Help

ITS Service Desk
Walk-in support is available M-F 8-5 in the basement of the library

Find IT @ URI

You can never have enough IT tools. This is where to find them all. Search or browse, get training or see curated collections.

Search Services

Our Service catalog has almost every IT system in use at URI. Browse them all by clicking this card or enter a search string and then click to see a subset.

Training

IT Services has a broad array of learning opportunities available. Click here to find the one that meets your needs.

See Training

By Interest

Curated services of interest to different user groups.

For Students For Faculty For Staff

Go Mobile !

The new Rhody Connect mobile app is now available in the app stores. Just search for “Rhody Connect” and install. It provides access to events, dining, class assignments, e-Campus and a whole lot more.

Read more….