In early 2021, TechSmith has decided to retire Knowmia Enterprise Service and has announced a strategic partnership with the leading video management system provider, Panopto. The TechSmith and Panopto partnership will leverage TechSmith’s best-in-class screen recording and video editing tools with Panopto’s industry-leading video management system, making it easier for users to create, administer and secure video-based content.

As TechSmith winds down support for Knowmia Enterprise service, we are committed to working with our user community to ensure a smooth transition from Knowmia to Panopto as easy and seamless as possible. This includes video content migration, deep integration with Brightspace, training and support.

Our migration timeline: 

  • August 31, 2021 – Cutoff date for video creation in Knowmia. 

  • March 8, 2022 – Videos created between April 2020 and September 2021 will be migrated and made available in Panopto.

  • Friday, May 22, 2022 – Knowmia contract end date.  After this date, all video links that currently point to Knowmia in Brightspace and/or from the web will NO LONGER work.  Users need to update those video links to the new Panopto links.

Videos created or edited before April 2020 and after September 2021 will NOT be migrated automatically and they need to be moved manually. To submit your request for this process, please send an email to IT Service Desk (helpdesk@uri.edu).

 

Please note that you can migrate your Knowmia content to Panopto on your own if you need to and self-migrating will guarantee that your content will be available as expected.

Watch video on how to migrate on your own

 

 

You can also find text-based step-by-step self-migration directions by visiting the knowledge base article below:
URL: https://kb-interim.its.uri.edu/entry/267/