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Service Desk walk in support change

The Service Desk will is open for walk-in support Wed 7/2-Thurs 7/3 in the Carothers Library Room 227. We will also be available via Zoom (link at its.uri.edu), email (helpdesk@uri.edu) and phone (401-874-4357). This change is necessary due to water remediation in the Service Desk area.

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Password Reset Changes

In our ongoing commitment to maintaining the security and confidentiality of sensitive information, Information Technology Services is implementing an enhanced identification verification process. Effective immediately, we will require users to verify their identities using a photo ID either in person or via video for password resets and other sensitive requests.

ITS Service Desk
Walk-in support is available M-F 8-5 in the basement of the library

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