ServiceNow is URI’s centralized platform for service management, designed to streamline workflows, manage service requests, and enhance the support experience for faculty, staff, and students. By providing a single point of access for submitting tickets, tracking progress, and accessing knowledge resources, ServiceNow ensures efficient resolution of IT-related issues and requests.
Executive Lead
Mike Motta
Technical Lead
Jennifer Hidalgo
jhidalgo@uri.edu
Support Team
ITS Administration
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