Our University license has been improved with a new version and its accompanying feature set. Instead of being limited to Research Core, we now have access to all the features of CoreXM Advanced. You should see new tools in different parts of the platform. Here are a few of the key ones:

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A more complete list of features:

CoreXM Advanced
This includes everything from “CoreXM Basic” plus all of the following:
Advanced Question Types (File Upload, Signature, Highlighting)
API Capabilities (link)
Data Isolation (link)
Usage Tags for Cost Tracking (link)
Additional Languages (link)
Advanced Distribution (SMS, Slack, Facebook, WhatsApp, Microsoft Teams)
Basic Quotas (link)
Custom XM Solutions (link)
Expert Review – Compliance Assist (link)
Expert Review – Response Quality (link)
Screen-out Management & Reporting (link)
XM Directory (link)
Advanced Security Management (link)
Sensitive Data Handling (link)
Sensitive Data Policy Exemptions
Basic StatsiQ (This is a big feature. link)
Basic TextiQ (This is a big feature. link)
Crosstabs
Tableau Integration
Marketo Integration
Google Drive Integration
 
For questions on Qualtrics Usage, you can take advantage of Qualtrics Support. They are very helpful and can steer you to their appropriate documentation (and whether or not that feature is available in our URI Brand). Often using their Chat channel will give you an immediate answer; you can also email or call them.
 
To access Support:
 
  • go to your account and click on the ? icon (Help) in the right hand corner.
  • choose ‘Contact Support’. Your login account name should show up
  • click below it on the ‘University of Rhode Island | UW’ button to get started.
You’ll be given a menu of different types of support requests.
If you choose I have a different support request, your product is ‘Survey Platform’ in the dropdown.