URI’s Proofpoint Messaging Security Gateway is responsible for enforcing electronic mail (email) anti- spam, anti-virus, advanced threat and content policies. All incoming email is inspected by the Proofpoint Messaging Security Gateway before being delivered to you.
Messages that contain a virus, spam, or contain inappropriate content are blocked. Messages that are potentially valid will be made available to you via your personal Spam Quarantine.
A Spam Digest (subject starting with “End User Digest:”) will arrive in your inbox only if new messages have arrived that were blocked. The frequency of the digest distribution will be every 24 Hours. In addition, after the initial digest that you receive subsequent digests will only contain any new messages. The Spam Digest will be delivered from proofpoint-pps@ppops.net.
Opening the End User Digest displays an email listing of the suspected spam messages. You can take the following actions by clicking on the links in the email digest:
- Release releases the email from the Proofpoint quarantine and delivers it to your inbox.(Note: if you have a Junk E-mail or spam filter enabled on your desktop mail client such as Outlook, the filter may also place the released email into a Junk folder. Consequently, if you do not see the released email in your inbox, check your mail client’s Junk folder.)
- Release and Allow Sender releases the email into your inbox and places the sender on a safelist so that subsequent emails from the sender arrive in your inbox. A safelist is also known as a allow list (as opposed to blocked senders or blocklist).
- Not Spam releases the email into your inbox and sends a notification indicating that the email was not spam. Future messages that are similar to that message will not be filtered out as spam.
If you require additional assistance or require consultation please contact the IT Service Desk.
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