What We Do
The mission of our TLS team is to expand student success and learning access via support of learning technologies for high quality digitally enhanced learning resources and provision of a venue and training agency for the professional exchange and sharing of educational technology best practices; to engage faculty in digital content creation and usage and collaborate on campus initiatives and objectives to advance learning goals; and to innovate educational technology resources through the evaluation, analysis and implementation of emerging tools and research in the field.
Our services include support and training for Brightspace LMS, assistance in creation and delivery of instructional content and media, live drop-in support and consultation on teaching with technologies, faculty lounge, and more.
Meet the Team
FROM THE DIRECTOR
Our TLS team is a place where faculty can find the conversation about the ever-changing use of technology in teaching and learning. A conversation that has a soft voice and no claws. We strive to be open-minded and open-hearted helpers. We celebrate each scholarly interest, field of expertise or research interest. We dwell in possibilities and we are here to help.
Dr. Michelle Rogers-Estable
Training, Support and How-to Guides
We provide professional development training programs as well as live drop-in and tech chat sessions. We also maintain a collection of searchable knowledge base help guides on a variety of educational technology tools and topics.
Upcoming Professional Development Offerings
Training
TLS provides many professional development opportunities for our faculty, staff and students. This includes the Tech Day event, which offers a full scope of educational technology training sessions and is aimed to introduce faculty and staff to some new, innovative educational tool strategies. Participants can choose session slots based on varying tracks throughout the day.
Training and Drop-in Support
Training
Scheduled training and live drop-in sessions for Brightspace and other topics.
Knowledge Base Help Guides
Support
A collection of how-to guides on using Brightspace and a variety of topics.
Teaching with Tech Chat
Communication and Collaboration
A virtual faculty lounge for faculty and staff at URI to chat about teaching with technology ideas, share resources, and provide support.
News and Announcements
Stay informed of upcoming new features from Brightspace and new events and programs provided by our TLS team. Sign up to receive emails and subscribe to our newsletter.
View upcoming news and events Read the latest TLS NewsletterTools We Support
Faculty Success Stories
Faculty share how they succeeded in using Brightspace and related instructional technologies, what they did and how it worked.
Our Team
We are a team of IT professionals dedicated to supporting the teaching and learning missions of the University.
| Michelle Rogers-Estable (Director) | rogersmd@uri.edu |
| Lisa Chen, Manager, Internet Technology | lchen@uri.edu |
| Steve Jaegle, Senior Information Technologist | sjaegle@uri.edu |
| Janie Palm, Manager, Instructional Technology | janie@uri.edu |
| Christine Sweet, Lead Information Technologist | csweet@uri.edu |
| Carol Araujo (Student Worker) | carolaraujo@uri.edu |
| Armando Garcia (Student Worker) | Armando_garcia@uri.edu |
Please note: Due to increased demands for support, all support requests must be logged as a ticket. Please submit your service ticket request to: helpdesk@uri.edu. Please be sure to include as many details as you can in the email request: name, department, tool/software/LMS, class #, error or issue, screenshots of error messages, etc. Once your support request is logged as a ticket, we will get back to you as soon as possible to provide support.