Professional Development

Recent Ed Tech Blog Posts

Brightspace Integrations

TLS manages the integration of 3rd party tools, plugins, LTIs and software integrations into Brightspace.
In order to protect students, faculty, and our institution and to ensure the integrity of the learning management system and compliance with federal regulations, URI thus performs a standard review of all third party tools prior to integration.

Create and submit a Brightspace integration application

Tech Day

Each year in August IT TLS and the Service Desk host an all-day technology training event for faculty. Videos and future dates at the following link:

Dates of the future event here

Essential Links

All Support Requests Start as a Ticket

Submit Service Request as Ticket via ServiceNow Portal: Use URI Single Sign-on credentials to log on to Service Now Portal, and include as many details as possible – https://uriprod.service-now.com/sp.

ITS Service Desk
Walk-in support is available M-F 8-5 in the basement of the library